Our Advisors

Public Relations
Our Public Relations are handled by London Based Mark Francis, of MFM Public Relations. A born spinner, he has prior experience in political public relations and media management.

Customer Service
Nigel Barlow, The Founding Director of Tom Peters Europe, and author of the leading Customer Service book, Batteries Included, inspired the name 5I. Read it and you will find out why we invited him to become an advisor.

Even better, why not book him to speak to your senior management and help your customer service, and thus profits, improve? He can be contacted through Speakers UK.

In the meantime, Nigel monitors and advises us on reaching our goal of 100% complete customer service.