Online Credit Card FAQ’s
asked of Worldpay and 5i-Studio.com

If the shopper keys in his card details at home or in the office, surely they are not encrypted until after they arrive at the WorldPay system?
Using industry standard SSL, Thawte and WorldPay unique encryption systems, this is not actually the case. When the shopper fills in the payment form and clicks the ‘Submit’ button, their details are not sent right away. What actually happens is that a secure link is set up between the shopper’s browser and WorldPay and an encryption code is requested and received, which then wraps the order and transaction details before leaving the shoppers premises.

What security measures must we undertake for our systems to be acceptable to a processing bank?
By working with WorldPay, who will authorize you for use of payment processing facilities online, which includes a QA check of your site, no further bank approval is necessary.

Can I FTP to the secure server?
No, to protect our systems and customers peace of mind, FTP is not allowed to the secure server.

What level of encryption do you have on the WorldPay server?
WorldPay uses Thawte 2048 bit encryption systems. At the browser 128 Bit SSL is used.

Why is the testing/QA/security extensive?
To protect you, our client.

Does each customer gets his or her own CGI-BIN?
Yes.

What is a digital certificate?
A digital certificate is an electronic document that is passed between a browser and a server, in order to verify the identity of the sender’s identity.

In what format will I receive order information?
WorldPay can dispatch confirmatory order information in whichever format you require.

Can WorldPay handle multiple simultaneous transactions?
Yes, we have many machines that handle our transactions, each with their own secure connections to our processing banks. Should any individual machine be busy when your transaction request arrives, the next available machine will be used. This enables us to process any number of transactions quickly regardless of the number arriving for processing.

Worldpay and 5i-Studio.com invite YOU to partner with them!